COVID19: How to Communicate with Your Customers During COVID-19

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Essential Social Posts for Foodservice Businesses during #COVID19

The global COVID-19 pandemic is making its impact on our families, businesses, communities, and even our way of life. We know our customers to be family focused, so please take care of you and yours. Focusing on the wellness of yourself and your family as a priority.  For your business, we’re eager to do our part to help you during these unexpected times. Our sales team are also on call remotely and are waiting for you to reach out should you need anything.

It’s a time of great sensitivity, where your customers are spending increased periods online. They’re engaging more with brands and as ever,
quick to point out if you got it right or wrong! Your customers want sensitivity, reassurance and support. They need to be kept up to date, and you need to show them how they can still get in contact with you. Your social media presence MUST reflect this.

We know it’s a tricky ask, but we’re here to help. We also know that you’re probably pretty strapped for time right now, and everything needs your attention. So we’ve prepped the below social posts for your business to keep your customers updated.

Option #1 We’re OPEN!

Hate to see you leave, but love to watch you walk away.

We’re doing our best to make our service as safe as possible. With Covid-19 we’re really missing our customers in our restaurant, but we want to reassure you that we are ?open for business!

Worried about your self-isolation?

Don’t! our safety procedures make HACCP look like child’s play ?

⏰ Monday  closed

⏰ Tuesday  15:00 – 23:00

⏰ Wednesday  15:00 – 23:00

⏰ Thursday  15:00 – 23:00

⏰ Friday  15:00 – 23:00

⏰ Saturday  15:00 – 23:00

 

Option #2 Open For Business!

Hate to see you leave, but love to watch you walk away.

We’re doing our best to make our service as safe as possible. With Covid-19 we’re really missing our customers in our restaurant, but we want to reassure you that we are ?open for business!

Worried about your self-isolation?

Don’t! our safety procedures make HACCP look like child’s play ?

⏰ Monday  closed

⏰ Tuesday  15:00 – 23:00

⏰ Wednesday  15:00 – 23:00

⏰ Thursday  15:00 – 23:00

⏰ Friday  15:00 – 23:00

⏰ Saturday  15:00 – 23:00

 

Option #3 Order Online

Did you know we run a fully online takeaway and delivery service?

We know you love to come in and see us in person, but we’re all about customer safety and reducing contact these days. Check out our fantastic online ordering site X.

Click, click. Confirm Payment.

The food you love for two clicks and a confirmation. It’s that simple! ? ? ??

#COVID-19 #Flattenthecurve #OrderOnline #SupportIrishBusiness

Option #4 Contactless Delivery 

Above all, We want our customers and their loved ones to be safe ??

To protect yourself and our delivery drivers, why not ask for contactless delivery?

Just add a note on the checkout page e.g. ‘Please leave the food in the hallway outside my door’

#COVID-19 #Flattenthecurve #OrderOnline #SupportIrishBusiness

Option #5 Contactless Payments Available

We’re taking #COVID-19 seriously, so you don’t have to when you order online with us.

We kindly request that you use contactless payments where you can, you can even pay online before we order!

This means we can avoid handling cash and do our bit to #Flattenthecurve and help fight #COVID-19 ??

#COVID-19 #Flattenthecurve #OrderOnline #SupportIrishBusiness

Option #6 Contactless Payments Only

We’re taking #COVID-19 seriously, so you don’t have to when you order online with us.

We kindly request that you use contactless payments where you can, you can even pay online before we order!

This means we can avoid handling cash and do our bit to #Flattenthecurve and help fight #COVID-19 ??

#COVID-19 #Flattenthecurve #OrderOnline #SupportIrishBusiness

Option #7 Keeping our staff and customers safe

We know you love to come in and see us in person, but we’re all about customer and staff safety these days.

We want you and your loved ones to be safe whilse also keeping our staff safe while they work ??

Here’s a list of some of the measures we can do to make sure we #Flattenthecurve whilst still delivering the services you expect

✔️ No Touch Deliveries (just request in the notes of the order!)

✔️ Cashless Payments, you can order and pay online

✔️ Strict Isolation rules apply, no entering the premises

✔️ Strict Cleaning Protocals in our kitchens

Option #8 Support Local

#COVID-19 has hit our local area and the businesses which bring you reliable products and services everyday are really struggling.

Remember to shop local, and help us to support the local jobs and local people. We thank everyone for their continued support and all your well wishes, it means the world to us.

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